BridalVibeCo Return Policy
Thank you for shopping with BridalVibeCo! We want you to be thrilled with your purchase, but we understand that sometimes things don't work out. Please review our return policy below.
RETURNS
We accept returns for eligible items within 30 days of purchase.
To qualify for a return:
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Items must be unworn, unwashed, and in original condition.
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Items must be returned with all original packaging.
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Personalized or customized products (name, date, location added) cannot be returned unless defective or damaged.
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Final Sale items are not eligible for return.
Original shipping fees are non-refundable. Customers are responsible for return shipping costs.
DAMAGED OR DEFECTIVE ITEMS
We take great care in packing and shipping your order, but if you receive a damaged or defective item, we’re here to help!
If your order arrives damaged or with a manufacturing defect, please contact us at contact@bridalvibeco.com within 7 days of delivery. Include your order number and clear photos of the damaged item(s). We will arrange for a replacement or issue a refund if necessary.
HOW TO RETURN AN ITEM
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Contact us at contact@bridalvibeco.com with your order number and reason for return.
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We will provide return instructions if your item qualifies.
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Carefully package your item and ship it back to the address provided.
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Keep your return tracking number for your records.
We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
WHEN WILL I RECEIVE MY REFUND?
Once we receive and inspect your return, your refund will be processed within 5-7 business days. Refunds are issued to the original payment method.
Please note:
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Shipping fees are non-refundable.
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Refund timing may vary depending on your bank or credit card company.
EXCHANGES
We do not offer direct exchanges at this time. If you would like a different item, please place a new order and return your original item following the steps above.
QUESTIONS?
If you have any questions about our return policy or need assistance with a return, feel free to email us at contact@bridalvibeco.com. We are happy to help!
Thank you for choosing BridalVibeCo to celebrate your special moments!